- Q:
How do tablets transmit data? How to solve the problem if there is no response after connecting to the computer?...
- When the machine is connected to the computer, the system will automatically install a tablet driver, and my computer will have an additional disk, which is the storage of the tablet, so that data can be transferred. If your computer is not recognized when connected to the computer: 1. Check if the tablet USB interface is good; 2. Whether the USB interface of the computer host is good; 3. Whether the driver is loaded normally when the tablet is connected to the computer host; 4. Is the USB cable in good condition.
- Q:
How to delete desktop icons?
- Press and hold the unnecessary desktop icon, and it will automatically float for 3 seconds. At this time, the icon can be moved to the "trash can" above to delete the desktop icon.
- Q:
Camera software open error, cannot be resolved by flashing?
- It is possible that the wiring of the camera is loose or due to some hardware reasons. We suggest that you contact us for after-sales repair.
- Q:
Why does the software detect that the nominal 1GB (2GB) memory of a tablet is only less than 1GB (2GB)?....
- The Android system also consumes a portion of memory during runtime, so it cannot display exactly 1GB (2GB).
- Q:
What should I do if the battery is constantly under or not charging?
- Firstly, refresh the machine to the latest version to confirm if it is a firmware issue. After refreshing the firmware, if it cannot be fully charged after 8 hours, it can be determined that the charger is damaged or hardware malfunction. Please repair or replace it in a timely manner.
- Q:
I can‘t turn on the phone (black screen) and there‘s no response when I plug in the charger. What should I do?...
- It is possible that the machine has crashed or is completely out of power, and if the problem persists after plugging in the charger for more than half an hour, it can be resolved by refreshing the firmware.
- Q:
How does the machine use OTG function?
- Select USB mode without setting options, and use an OG cable to connect to a USB drive or a portable USB drive. The device can read files from external storage. When connecting a mobile hard drive, an external power supply is required. If you need to purchase a mobile hard drive, it is recommended to bring your device for testing.
- Q:
Can‘t the headphones hear sound?
- Please confirm if the sound is 0; Please confirm that there are no issues with the headphones and their connection.
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